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Privacy Policy
The Real Estate Nook Inc. respects individuals’ concerns about the privacy of their information. This global Policy applies to the personal information practices of The Real Estate Nook. This Privacy Policy was developed to explain our practices regarding the personal information we collect from you or about you on our sites online, offline via written or verbal communications with us, mobile applications, social networking presence, or from other sources.
PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
We may collect personal information from individuals through our websites or by other means (such as email, fax, mail, phone, mobile applications, third-party applications, business partners, and other third parties such as commercial data vendors and public databases. The principal ways you may provide the information and the types of information you may submit, as well as the ways we may use the information, are listed below.
Business Purposes – On our website, you may be able to register using your personal information to gain access to information related to your business relationship with or products of The Real Estate Nook was created to provide real estate and mortgage professionals with helpful resources, quality content, and templates to help grow their businesses and better serve their clients. Many moving pieces are involved in running a successful real estate or mortgage business. My goal is to help my fellow real estate and mortgage professionals maximize their time by taking the guesswork out of creating content while they focus on customer service, growth, and revenue.. We use these details to provide you with access to information about your business relationship with us and to facilitate your use of the websites or mobile applications. It is in our legitimate business interests to use this information so that we can conduct business with you and manage our business relationships.
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You may also choose to connect to us via social networking services (e.g., Facebook or Twitter). When you connect to us via a social networking service, we may collect personal information that you have provided to that service in accordance with the service’s applicable Terms of Use and your privacy settings within that social networking service. We may also supplement the information you provided to us by obtaining additional demographic information to improve our communications with you, give us better insight into your needs, and improve our business where permitted under local law.​​
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Contact – You may contact us with questions, requests, or comments through the “Contact” link on our website, by similar means on The Real Estate Nook affiliates’ websites, or via the contact information provided in the “Contact Us” section of this Privacy Policy. When you do so, we may ask you for your personal information to verify your identity or to track the inquiry internally to ensure we respond to your questions, requests, or comments.
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E-Commerce – We may collect personal information such as your name, contact details, and payment details, if you request a coupon, or wish to participate in e-commerce activities related to The Real Estate Nook or our products or services. If you provide another person’s information to us, you must first obtain appropriate consent from that individual prior to providing this information to us and in order for us to use this information in the manner indicated. It is in our legitimate business interests to use your personal information to communicate with you and to process your requests and purchases. When we process personal information to meet our legitimate interests, we put in place highly secure safeguards to ensure that your privacy is protected and to ensure that your interests or fundamental rights and freedoms do not override our legitimate interests.
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Contractual Obligations – If you are a vendor or a contractor, we may ask you to provide personal information such as your name, contact details, or business and financial details to establish and administer your account, process payments, and for compliance with internal and legal requirements (which may include medical testing and monitoring requirements, where applicable). We use your information for this purpose so that we can comply with our contractual obligations to you.
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Feedback – You may be able to submit feedback on our websites. If you choose to give us your feedback, we may ask you for your personal information. We may also ask you about your experience using our websites. It is in our legitimate business interests to use the information you provide to enhance our websites, evaluate the quality of our products, or to communicate with you about products and services.
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Incidents and Allegations – When you provide information about an incident or allegation, detailed personal information including your name, contact details, and any relevant information about the incident or allegation may be collected. We use these details to investigate and comply with any applicable company or legal requirement. We may transfer and disclose your information to third-parties as required in the course of the investigation or to comply with any legal obligation related to the information you provide and the services we rendered.
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Information Technology Security – We may collect personal information when detecting and defending against security threats in accordance with our legitimate business interests and our legal obligations. We use various IT tools to detect and defend against online security threats (e.g., attacks, viruses, malware, spam, phishing, malicious web content), to promote business continuity of our information systems and assets, and to maintain optimal performance of our IT systems. To ensure the physical security of our facilities we may, where permitted under local law, utilize surveillance systems and/or location tracking while you are on Company property.
Other Uses of Information – We may use the personal information you provide to us for internal general business purposes in accordance with our legitimate business interests. These purposes include administration of our websites, data analytics, fraud prevention, and compliance with our legal obligations, standards, policies, and procedures (i.e., due diligence checks and sanction screening where applicable).
We may obtain your explicit consent to collect and use certain types of personal information when we are required to do so by law (when we process the sensitive personal information). If we ask for your consent to process your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this privacy policy.
INFORMATION WE COLLECT BY AUTOMATED MEANS
When you visit and interact with our websites and applications, we may collect "Other Information” that does not inherently reveal your specific identity, in order to learn how to best tailor our websites for our visitors. Examples of what Other Information we may collect and how we and third-party service providers may collect this information include:
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App Usage Data – When you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
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Browser and Device Information – Certain information is collected by most browsers or automatically through your devices, such as your computer type, operating system name and version, device manufacturer and model, Internet browser type and version, and the name and version of the online services (such as the Apps) you are using. We use this information to ensure that online services function properly.
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Cookies – Cookies are pieces of information stored directly on the computer or mobile device that you are using. Cookies allow us to collect information such as browser type, time spent on the online services, pages visited, referring URL, and other aggregated website traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, to collect statistical information, and to personalize your experience while online.
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We may also use cookies or other technologies to track responses to our online advertisements and marketing emails. Opting out of interest-based advertising does not mean you will no longer see advertising online. It does mean that the company or companies from which you opt-out will no longer show ads that have been tailored to your interests.
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If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You can choose whether to accept cookies by changing the settings on your browser or, depending on your jurisdiction, by managing your tracking preferences as noted in a separately posted cookie statement or via a posted cookie manager.
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IP Address – Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever a user accesses the online services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering our online services. We may also derive your approximate location from your IP address to understand from what regions of the world our website visitors come.
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WITH WHOM WE SHARE YOUR INFORMATION
We do not sell or otherwise disclose your personal information except as described in this Privacy Policy. We may also share your information as disclosed at the time you provide it and in the following circumstances:
Corporate Affiliates – We may share the information you provide (such as information about your orders, inquiries, applications, or use of our websites) within the Real Estate Nook and with The Real Estate Nook affiliates for marketing, recruitment, and internal reporting purposes. We do this to run our business more efficiently and better understand our customers across business lines.
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Law Enforcement Agencies, Courts, Regulators, Government Authorities or other Third Parties – We may transfer and disclose your information to third parties (i) to comply with a legal obligation, (ii) when we believe in good faith that the law requires it, (iii) at the request of governmental authorities conducting an investigation, (iv) to verify or enforce our policies, Terms of Use and other agreements or to protect the rights, property, or safety of The Real Estate Nook was created to provide real estate and mortgage professionals with helpful resources, quality content, and templates to help grow their businesses and better serve their clients. Many moving pieces are involved in running a successful real estate or mortgage business. My goal is to help my fellow real estate and mortgage professionals maximize their time by taking the guesswork out of creating content while they focus on customer service, growth, and revenue., our customers, or others (v) to respond to an emergency, (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity or (vii) otherwise to protect the rights, property, safety, or security of third parties, users of our services or the public.
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Marketing Partners –We may collaborate with our business partners to jointly send tailored promotional communications to you using the combined set of information. If you prefer not to receive these joint communications, you can opt-out by following the instructions included in any such communication.
Non-Personal Information – We may share non-personal information, such as aggregate user statistics, demographic information, and usage information with third parties.
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Third-Party Service Providers – In order to carry out your requests, to make various features, services, and materials available to you through the services, to respond to your inquiries, and for other purposes, we may share your personal information or usage information with third parties that perform functions on our behalfs (or on behalf of our partners), such as companies or individuals that host or operate our sites; analyze data; provide customer service; mail product samples or manage payments; advertisers; sponsors or other third parties that participate in or administer our promotions, e-commerce activities, provide marketing or promotional assistance or assist with risk management, compliance, legal and audit functions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
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USER-GENERATED CONTENT
Some of our services and social networking features may enable you to submit your own content for public posting. Information you post in this fashion becomes public information and is not subject to this Privacy Policy. Certain areas of our websites and our social media pages may enable users to submit personal information to The Real Estate Nook or its affiliates. Such information will be used in accordance with the website’s Privacy Policy. Postings, letters, and other submissions become the property of The Real Estate Nook was created to provide real estate and mortgage professionals with helpful resources, quality content, and templates to help grow their businesses and better serve their clients. Many moving pieces are involved in running a successful real estate or mortgage business. My goal is to help my fellow real estate and mortgage professionals maximize their time by taking the guesswork out of creating content while they focus on customer service, growth, and revenue. and may be reproduced in whole or in part, including your name, for any purpose, and in any manner.
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LINKS TO OTHER SITES
Our websites and communications may provide links to other websites, including social networks or partners that may use our logo(s) as part of a co-branding agreement. To the extent that any linked services are not provided by The Real Estate Nook, we are not responsible for the services, or any of the content found on these websites. If you provide information on and use third-party services or websites, the privacy policy and terms of service on those sites are applicable. We encourage you to read the privacy policies of websites that you visit before submitting personal information.
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HOW WE PROTECT PERSONAL INFORMATION
In proportion to the sensitivity of the information, we maintain reasonable administrative, technical, and/or physical safeguards and appropriate security measures to protect personal information from loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your personal information, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.
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We take all precautions to protect your information. We do not have any interest in private matters or information you submit to us besides the sole purpose of completing your order. When you submit sensitive information to us via email or our website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
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HOW LONG IS PERSONAL INFORMATION RETAINED
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
• Maintain business records for analysis and/or audit purposes
• Comply with record retention requirements under the law
• Defend or bring any existing or potential legal claims
• Address any complaints regarding the services
We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
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CHANGING AND ACCESSING YOUR PERSONAL INFORMATION
You may have certain rights regarding your personal information, subject to local law. These include the following rights to:
• access your personal information;
• correct the information we hold about you;
• erase your personal information;
• restrict our use of your personal information;
• object to our use of your personal information;
• withdraw your consent for us to use your personal information, if applicable;
• receive your personal information in a usable electronic format and transmit it to a third party (right to data portability); and
• lodge a complaint with your local data protection authority (if applicable).
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We encourage you to contact us to update or correct your information if it changes or if the personal information, we hold about you is inaccurate. Please note that we will likely require additional information from you in order to verify your identity and respond to your requests. We will respond to you within a reasonable time and within the time limits established by applicable law.
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UPDATES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to time. We will always indicate at the top of the Policy when it was most recently updated. If we substantially change this Privacy Policy, we will notify you of the changes. Any changes will be effective immediately upon the posting unless otherwise indicated. Where changes to this Privacy Policy will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights.
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HOW TO CONTACT US
If you have any questions or comments about this Privacy Policy or if you would like us to remove or update information, we have about you or your preferences, please email us or write to the following applicable contact at The Real Estate Nook or its affiliates:
info@therealestatenook